On Friday, April 5, 2013, ChannelOnline, a CNET Content Solutions product, released version 5.9, adding new features to the already feature-rich sales operations application. Now ChannelOnline users have the ability to merge quotes, a feature that many customers have requested and are excited to see added to the tool. With the new Merge Quote feature, customers will be able to select line items from previous quotes, sales orders, invoices, or purchase orders and copy them into a new open quote, saving time and streamlining the sales process.
Along with the Merge Quote feature, ChannelOnline 5.9 introduces an updated method to enable bid / contract support on a supplier-by-supplier basis. ChannelOnline will keep track of ordering activity and notify a user if he or she attempts to purchase too many or too few of any product for a certain contract. The ability to submit contract based POs electronically to Tech Data, Ingram Micro, and Synnex has also been developed.
Other developments include expanded capabilities of the generic import template, the addition of a line item pricing calculator, modifications to the document-wide pricing tool, and the ability to change list prices for products on a per-document basis. Integration updates have been made to include the ability for Autotask users to activate the Taskfire client portal on the customer’s storesite. Quickbooks users will be happy to know that ChannelOnline 5.9 has added the ability to create tax groups for city, state, and country tax rates and additional support for Canadian tax codes.
ChannelOnline, founded in 2001, is the leading sales-cycle automation solution in the IT industry. The release of ChannelOnline 5.9 is an indication of CNET Content Solutions’ consistent dedication to improve their products and increase customer satisfaction. ChannelOnline releases updates and improvements to the tool an average of four times per year.
Existing customers, please contact ChannelOnline customer service at ChannelSupport@CBSi.com if you have any questions or want to learn more about the new functionality. If you are a reseller interested in learning how ChannelOnline can help you run a more efficient and successful business, please contact a ChannelOnline representative at 877.276.5560 or CCSsales@CBSi.com.
# # #
CNET Content Solutions Media Contact:
Debbie Andrews - Vice President, Products